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Announcement | Washington State University
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Announcement | Washington State University

Note: remainder of post continued in comment/s.

Last night's service disruptions solved. We think. As with most technical failures it wasn't a single thing that caused it, but a cascade of things that were wrong.

Short answer:
The disruptions were ultimately caused by a bad setting in the Litsy code combined with a service outage of our push notification service. We've change the code to handle this sort of outage.

Continued in comment/s...

Litsy Long technical brief: the issue was that the service that we use for sending out push notifications was down. In addition to that the original Litsy code was using the default (1) MINUTE timeout for requests to this server. That meant that when a Litten would go through their feed and like, like, like, like posts they were causing a backup on OUR server because our server was having to wait up to a minute for each of those likes... 12mo
Litsy ...to receive a response from that push service that was down. That caused more and more resources to be used on our server, eventually bringing it down too. Hundreds of PHP requests holding open waiting for responses from this service. We‘ve changed the timeout for those requests to a much more respectable number so we shouldn‘t have the problem again... (edited) 12mo
Litsy ... Obviously we‘re sorry for the downtime. We feel bad if there‘s ANY downtime much less the amount of failure that‘s happened with Litsy over the last few weeks. We are working hard to make the service bulletproof for the future. 12mo
See All 13 Comments
C.Perone Thank you for the explanation! Feedback from you guys is always helpful 😊 12mo
JSW It‘s actually really interesting to me to hear what goes on behind the curtain. 12mo
LeahBergen Thanks for the update! 12mo
Alwaysbeenaloverofbooks Thank you!! 12mo
CouronneDhiver You are doing great - so appreciate all of the hard work happening behind the scenes! @Litsy 12mo
Itchyfeetreader I am still seeing issues - I can‘t post and comments say they are not appearing but then do. Looks like I am not alone this morning ? 12mo
SydBookReader @Litsy I can‘t post it says error and try again 12mo
Litsy @Itchyfeetreader @sydnimekael sorry for the trouble, folks! Should be running fine now. Let us know if not? 12mo
Itchyfeetreader @Litsy all seems good now. Thanks 12mo
nevermind can some of you active users follow me and I'll follow back?! I was excited to be on here until I noticed most of the users I've followed so far haven't posted in months/years 😭 12mo
98 likes2 stack adds13 comments
Announcement | Washington State University

Okay, if you've been having any trouble uploading photos, go ahead and try again.

We discovered that the maximum file size was set too low on the servers. File size varies, but it was a particular problem for users who have newer, or nicer, phones. We've raised the limits.

We've tested it with some of the images members sent us. (Thank you!) It worked. So test it yourself?

saresmoore Good work, team! 12mo
Tameeka Thanks! 12mo
ephemeralwaltz Awesome! 12mo
LeahBergen 👏🏻👏🏻👏🏻 12mo
lorannen Testing! 12mo
110 likes5 comments
Announcement | Washington State University
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Repost from @TK-421 :

Just saw this on the FB Onward Litsy page so I'm passing it on #LitsyMaintenance #LitsyDowntime

Cinfhen Thanks for sharing 💚 12mo
50 likes1 comment
Announcement | Washington State University
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🔊Take note, don‘t panic, and be patient. 🙂 Please share.

Announcement | Washington State University
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No one panic. Tomorrow we get more scheduled maintenance 👍🏼

Reviewsbylola 🤗🤗🤗 12mo
61 likes1 comment
Announcement | Washington State University
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Spread the word!! Litsy will be down tomorrow morning!! ♥️📚♥️

53 likes13 comments
Announcement | Washington State University
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Litsy will be down tomorrow for an hour. Thanks for the tag @MrBook .

32 likes1 stack add
Announcement | Washington State University
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FYI! It's not your device. 👍🏻👍🏻Please spread the word. 😊

#TheLitsyNewsNetwork #LNN

IamIamIam Thanks!!! I'll be posting shortly!!! 😄 12mo
Gissy Thank you! 12mo
Reecaspieces Thanks!!! 12mo
See All 12 Comments
tpixie Thx!! I‘ll spread the news also! 12mo
tournevis Noted! 12mo
riversong153 Thanks for the tag! 12mo
Alwaysbeenaloverofbooks Thank you!! 12mo
gossamerchild Thanks for the heads up! 12mo
Librariana 10-4! Copy that! 😁 12mo
Bostonmomx2 Thanks for the tag!! 12mo
melissajayne Ugh. This is ridiculous. This the 4th or 5th time the app is down. This needs to stop. 12mo
OSChamberlain Thanks bud! 12mo
77 likes12 comments
Announcement | Washington State University
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Litsy will be down for scheduled maintenance tomorrow, Wednesday, May 16, from 7:00am to 8:00am Eastern US time (11:00 GMT). We're adding redundancy and speed.

We'll be "truly" down, with connection failures, for about two minutes. The rest of the time we'll be up, but only one post--a downtime post--will be showing.

When we come back, past notifications will be empty, but they'll come back within an hour or so.

101 likes1 stack add
Announcement | Washington State University
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We've got a new-new iOS (iPhone) app. It repairs the blank-screen bug, as well as issues with stickers and frames and the app name. It's also MUCH smaller. Update your app by going to the App Store, or following the link below. (Or just wait and it will eventually happen automatically.)

Let us know below or at litsy@librarything.com if you have any problems.

GarthRanzz Thanks for the update! The posting of it here is much appreciated! 12mo
Taylor Can we have highlighters back in the photo edits? I used to highlight passages all the time but can‘t find it anymore. 12mo
GarthRanzz I will say it does still force a log out of the app. You may want to mention that as some users have avoided updating for that reason (needing to log in again). 12mo
See All 10 Comments
CouronneDhiver Done! Thank you for everything 🙂 12mo
Litsy Yes. It requires a re-log-in. This can‘t be avoided in switching Litsy from one company account to another. The process expires keys in which log-in is dependent. 12mo
huongtra Yay! 12mo
cygni The app crashes every time I try to add a profile image from my photo gallery. I tried 4 times. 12mo
Litsy @cygni would you email litsy@librarything.com with your username, operating system, and Litsy version? Thanks! 12mo
cygni Managed to add photo on my profile image. This time I used my already existing Litsy account (whose password I had forgotten but have now changed) & didn‘t have any problem. My initial problem was when I was trying to create a new account. The image issue seems to be limited to new accounts. 12mo
blloyd I had the same behavior when trying to add a photo at sign-up. After I created the account, I was able to go back and add a photo. 11mo
381 likes27 stack adds10 comments
Announcement | Washington State University
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Seems there's an update issue going around on Litsy 😳🙈! Good thing I always hold off on updates--I learned my lesson with other apps, ugh! In any case, it looks like things are being worked out by the great LT team--special thanks to @TimSpalding and @kgriffith for answering concerns as they flood in!

Thank you for the tags, @Alwaysbeenaloverofbooks and @RaimeyGallant ☺️🤗🤗🤗!

How's everyone doing with the updating? Hopefully well? 🤞🏻🤞🏻

RaimeyGallant I've held off, too. :) Thanks for sharing! 12mo
CouronneDhiver All good :) I first noticed an issue around midnight last night, but I resolved it by logging out and back in. 12mo
saresmoore Mine updated just fine on iOS! 12mo
See All 11 Comments
rachelk I just had to log off and log back in to get it working this morning. 12mo
DianeDeMasi Love Litsy❤️ Got the blank screen, Googled, and found the FB page with the log out and back in. Yeah that should be common sense, but when kids and bills have sucked the brain cells dry it's nice to know Litsy is aware and keeping us updated with helpful tips. 12mo
tournevis When Android #Littens stop being neglected, I'll get back to you. 12mo
SilversReviews I‘m good after my panic. LOL!! What added to the panic is that it worked on my phone but not the iPad. (edited) 12mo
Ddzmini Me too 😋 I haven‘t updated because I wanted to see what others had to say first. So I‘m waiting 😳 12mo
britt_brooke The update has been just fine except the stickers are gone. Well, there‘s one, but that‘s it. 🤷🏼‍♀️ Not the end of the world, just weird. @TimSpalding @kgriffith (edited) 12mo
Lisaw13 Litsy no longer works on my iPhone - ugh. 12mo
Lisaw13 Yup - logging out and logging back in did the trick 😉 12mo
84 likes11 comments
Announcement | Washington State University
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Hey #LitsyBuddyRead ers! We‘re changing up the format of our #LitsyBuddyRead beginning with our February book, The Women in the Castle. Check the @LitsyBuddyRead page for more details. Thanks, - Your hosts

EllieDottie Nice!! I like this format!! 1y
Austen_Nerd Thank you!! 1y
96 likes2 comments
Announcement | Washington State University
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Repost from @MrBook :

@Avanders , @BookBabe , and I have come up with a #bookswap of our own!

It'll be called #MyFavoriteBookSwap. It's simple and straightforward. Your package will consist of a copy of your favorite book wrapped with a bookmark. That's it! Your sender & receiver will be different Littens. Open internationally.

Sign-ups will be March 1-9. Unwrapping will be April 12, which is Drop Everything and Read Day. Stay tuned!

aprilpohren What a fun idea!! 1y
Austen_Nerd Sounds fun!!!! 1y
emilyhaldi Cool idea! 1y
See All 15 Comments
BarbaraBB Cool! 1y
AF_AF Can't wait! 1y
kamoorephoto 👏👏👏👏👏👏👏👏👏👏 1y
Tera66 Yay! I wanna!! 1y
UwannaPublishme Cool! Count me in! 👏🏻👏🏻👍🏻👍🏻 1y
Reecaspieces Oh yes!! I am in!!! 1y
oOArankaOo Yes please!! Sign me up! 1y
Nikki15 Sounds great! 1y
TaylorMay This sounds awesome. I'm in 1y
mjdowens I️ have not done any book swaps before, but this one is it! I️ will definitely be signing up for it. Already know what book I️ will send👏👏👏 1y
AmyG Nice! 1y
rustoryhuf I‘m so ready for this! 1y
104 likes15 comments
Announcement | Washington State University
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Announcement #2:

@Avanders , @BookBabe , and I have come up with a #bookswap of our own!

It'll be called #MyFavoriteBookSwap. It's simple and straightforward. Your package will consist of a copy of your favorite book wrapped with a bookmark. That's it! Your sender & receiver will be different Littens. Open internationally.

Sign-ups will be March 1-9. Unwrapping will be April 12, which is Drop Everything and Read Day. Stay tuned!

BookFreakOut Ooo, my birthday is April 11, sounds like a good option for a built in birthday present! I already know what I‘d send! 😁 1y
batsy This is a lovely idea! 1y
BethM Fun! 1y
See All 26 Comments
NerdyRev Sounds good! Tag me in. 1y
Prairiegirl_reading How will the pairings be decided? 1y
Megnogged This sounds so fun! 1y
Godmotherx5 Cool beans! 1y
kspenmoll Such a simple, wonderful idea!!! 1y
Lissa00 Great idea!! 1y
AndreaReads Love this! What a wonderfully simple, but totally special, bookswap! I'm excited for it! 1y
MrBook @Prairiegirl_reading Great question! Much like #SSGP pairings were: ability to send out of the country or not; likes and dislikes; special considerations; etc. We're still ironing it out. 😊 1y
GrilledCheeseSamurai This is a great idea...but my brain just exploded trying to figure out what my 1 favorite book is. 💥 1y
Jabberwocky Awesome!! Can‘t wait to be a part of this one! 1y
TheWordJar What a fun idea! I‘m in 1y
Bookwormjillk Sounds fun. It will be hard to pick just one. 1y
nelehelen Yesssss! Im in! 1y
Soubhiville I love this idea and will absolutely participate! But what if your recipient has already read your book...? I‘m sure all of us have a top few we could choose from... 1y
Dulcinella Please sign me up! Great idea. 1y
NovelGirl82 That‘s awesome!!! The difficulty will come in choosing a favorite book! 1y
tonyahoswalt I might make this my first book swap! 1y
rubyslippersreads This is a fantastic idea! I can't wait to share my favorite! 😊 1y
MrBook @Soubhiville That's an excellent question. We're trying to figure that bit out. 😊 1y
Rachel.Rencher If everyone made a Goodreads account and scanned in all the books they have/ have read, that would make this swap so easy 😂👌 1y
Beckykearns This is a brilliant idea! I‘ve never done a book swap so would be super interested in this! 1y
BibliophileMomma Love this!!! 1y
139 likes26 comments
Announcement | Washington State University
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Announcement #1: As of January 2, 2018, I will be employed full-time at my library!!! ☺️ Up until now, I've been part-time and hourly, starting Tuesday I'm full-time and salaried. Can't wait 😁!!!! #LitsyLovesLibraries

jmtrivera Congrats! 🎉🎉 1y
BookishBelle Yay! Congratulations!! 🎉 1y
DGRachel Congrats!🎉🎉🍾🎉🎉 1y
See All 90 Comments
cobwebmoth Wonderful! Congratulations! 1y
Chelleo Congratulations 🎉🎊🍾 1y
Librarybelle Congratulations!! 1y
jfalkens Congrats 🎊🎉🎊🎉 1y
silentrequiem Congratulations! 1y
HardcoverHearts That‘s great news! Congratulations!! They are lucky to have you! 1y
Debiw781 Congratulations!!! 1y
mcipher Congratulations!!! 👏😊🍾 1y
Hooked_on_books That‘s great! 🎉 1y
EchoLogical Nice! 🥂🎉 1y
WellReadCatLady Congrats! 1y
Avanders 🍾🥂🍻🍸🍺🥃🍷 (all the drinks... 😁) 1y
JSW Hooray!!! 🙌🏼❤️❤️❤️❤️❤️👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼 1y
batsy Congratulations! 🍾 1y
OrangeMooseReads Congratulations! 1y
Eggs Congratulations 👏🏻👏🏻👏🏻👍🏻🍺🍾📚📚 1y
Ingerella Congrats!! 1y
cocomass 🥂 👏🏽 🎉 1y
KrystleTheBookSlayer Congratulations! 👏📚🎉👏📚🎉 1y
Megnogged Congratulations 🎉🍾 1y
RebelReader Wahoo!! 🍾🍾🍾🍾👏🏻👏🏻👏🏻👏🏻👏🏻 1y
Ruri_kaichou That's amazing! Congratulations!! 1y
Minimalgrl Congratulations 🎊🍾🎈🎉 1y
kspenmoll That is so fantastic! Makes such a huge difference for you! So happy! 🎉🎉🍾🍾💃🏻💃🏻 1y
BookMaven407 Congrats 🎉👏 1y
LiteraryinLititz That‘s great news! They are lucky to have you. ☺️ 1y
Nebklvr Woohoo! Happy New Year! 1y
webhau1 Congratulations!! 1y
IamIamIam YAY, that's excellent news!!!! Congratulations, Jason!!! 😄🍾🥂 1y
QuietlyLaura Congratulations! Celebrate with some tater tots! You know you want to! 👏🏻 1y
Christine Congrats!! 🎉🍾 1y
BookBabe Super excited for you, my love! 😁👏🏻👏🏻👏🏻👏🏻❤️❤️❤️❤️❤️🤗🤗🤗 1y
Bookzombie Congratulations!!! 1y
Meeko93 Congrats! 1y
Jas16 🙌🏽🎉🍾👏 1y
Bookish.Heart Woot! Congrats!!!🎉🎈🍾 1y
GripLitGrl Congrats!👏🎉🍻 1y
Dragon Congratulations! 🖖 1y
GrilledCheeseSamurai 🍻🥂👏👏 1y
Tav Congratulations!!! 1y
NCNY Congrats!! 🎉🎉 1y
Jess Go you! Congrats! 1y
Pamwurtzler Congratulations!!! 1y
CAnne Congratulations!! 1y
megt Congratulations! 1y
JessClark78 Congratulations! 1y
Tamra 👏🏾👏🏾👏🏾 Wonderful!! 1y
mrp27 👏🏻🎉🍾 1y
TricksyTails Congratulations!! 🙌👏😊🎉🎉🎉 1y
emilyhaldi Awesome, congratulations!! 🎉 1y
Bookwormjillk Congratulations! 1y
JacqMac Congratulations!!🎉 1y
vivastory Congratulations! 🎊👏👍🤘📚 1y
Buddys_Momma Awesome!!!! 1y
nelehelen Congrats!!!! 1y
kamoorephoto 👏👏👏👏😻😻Booooooooks!!!!!!! 1y
CaitZ That's fantastic. Congrats 1y
rwmg Wonderful news. I'm sure patrons and the other library staff will appreciate having you around more. 1y
UwannaPublishme Yay! Way to go!!! 👏🏻👏🏻🙌🏻🙌🏻 1y
SoniaC Congrats. That‘s wonderful news!! 1y
Reggie Congrats!!! 1y
emilyesears Congrats!!!!! 🎉🎉 1y
scripturient Wohee! Congratulations!! 1y
kezzlou85 Congratulations x 1y
Soubhiville Yay, congrats! 🎉🎊🎈 1y
ephemeralwaltz 🎉🎉🎉 Congrats!👍😘 1y
Rudis Congratulations!! 📚🎉📚🎊 1y
LibrarianRyan Yeahhhhhhhhhh 1y
dastevensish Congratulations!!!!! 1y
AmyG Congrats! 🎉🎉🎉 1y
bookwrm526 Congrats!!!!!🎊🎈🍾🎉 1y
mabell Congratulations! 🎉 1y
Nonaroo Congrats!!! 🎉🎉🎉 1y
NovelGirl82 Congrats!!!🎉🍾 1y
rustoryhuf Wee Haw Cowgirls! 1y
That-Bookish-Hiker Congrats! 1y
susanw Great news! Congrats 🎉 1y
tonyahoswalt Congratulations! 1y
TNbookworm Congratulations🎆 1y
rubyslippersreads Congratulations! 🎉📚🎉 1y
Ubookquitous 🎉👍🏻👏🏻 1y
youneverarrived Congratulations 😊 1y
ghosthost Congrats! 1y
minkyb Fantastic‼️ 1y
ptkpepe98 Awesome news! They're lucky to have you! 1y
britt_brooke Congratulations! 🍻 1y
Char Congrats 1y
247 likes90 comments