Announcement | 
Note: remainder of post continued in comment/s.
Last night's service disruptions solved. We think. As with most technical failures it wasn't a single thing that caused it, but a cascade of things that were wrong.
Short answer:
The disruptions were ultimately caused by a bad setting in the Litsy code combined with a service outage of our push notification service. We've change the code to handle this sort of outage.
Continued in comment/s...
Litsy Long technical brief: the issue was that the service that we use for sending out push notifications was down. In addition to that the original Litsy code was using the default (1) MINUTE timeout for requests to this server. That meant that when a Litten would go through their feed and like, like, like, like posts they were causing a backup on OUR server because our server was having to wait up to a minute for each of those likes... 6y
Litsy ...to receive a response from that push service that was down. That caused more and more resources to be used on our server, eventually bringing it down too. Hundreds of PHP requests holding open waiting for responses from this service. We‘ve changed the timeout for those requests to a much more respectable number so we shouldn‘t have the problem again... (edited) 6y
Litsy ... Obviously we‘re sorry for the downtime. We feel bad if there‘s ANY downtime much less the amount of failure that‘s happened with Litsy over the last few weeks. We are working hard to make the service bulletproof for the future. 6y
See All 13 Comments
TheBookgeekFrau Thank you for the explanation! Feedback from you guys is always helpful 😊 6y
JSW It‘s actually really interesting to me to hear what goes on behind the curtain. 6y
LeahBergen Thanks for the update! 6y
Alwaysbeenaloverofbooks Thank you!! 6y
CouronneDhiver You are doing great - so appreciate all of the hard work happening behind the scenes! @Litsy 6y
Itchyfeetreader I am still seeing issues - I can‘t post and comments say they are not appearing but then do. Looks like I am not alone this morning ? 6y
SydBookReader @Litsy I can‘t post it says error and try again 6y
Litsy @Itchyfeetreader @sydnimekael sorry for the trouble, folks! Should be running fine now. Let us know if not? 6y
Itchyfeetreader @Litsy all seems good now. Thanks 6y
nevermind can some of you active users follow me and I'll follow back?! I was excited to be on here until I noticed most of the users I've followed so far haven't posted in months/years 😭 6y
