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Careless People: A Cautionary Tale of Power, Greed, and Lost Idealism
Careless People: A Cautionary Tale of Power, Greed, and Lost Idealism | Sarah Wynn-Williams
"Careless People is darkly funny and genuinely shocking...Not only does [Sarah Wynn-Williams] have the storytelling chops to unspool a gripping narrative; she also delivers the goods." -Jennifer Szalai, The New York Times An explosive memoir charting one woman's career at the heart of one of the most influential companies on the planet, Careless People gives you a front-row seat to Facebook, the decisions that have shaped world events in recent decades, and the people who made them. From trips on private jets and encounters with world leaders to shocking accounts of misogyny and double standards behind the scenes, this searing memoir exposes both the personal and the political fallout when unfettered power and a rotten company culture take hold. In a gripping and often absurd narrative where a few people carelessly hold the world in their hands, this eye-opening memoir reveals what really goes on among the global elite. Sarah Wynn-Williams tells the wrenching but fun story of Facebook, mapping its rise from stumbling encounters with juntas to Mark Zuckerberg's reaction when he learned of Facebook's role in Trump's election. She experiences the challenges and humiliations of working motherhood within a pressure cooker of a workplace, all while Sheryl Sandberg urges her and others to "lean in." Careless People is a deeply personal account of why and how things have gone so horribly wrong in the past decade--told in a sharp, candid, and utterly disarming voice. A deep, unflinching look at the role that social media has assumed in our lives, Careless People reveals the truth about the leaders of Facebook: how the more power they grasp, the less responsible they become and the consequences this has for all of us.
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Jeg
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Pickpick

Heard the author on the radio and requested from the library. Took a while to get as I guess it‘s a popular read. A great insight into the workings of a social media company. I particularly liked the end chapters which comment on very recent times. Another book people should/ could read. I can now understand more the push back from theses companies with Australia bringing in ban on social media for kids. $$ Learnt they don‘t let their kids on it.

Suet624 Greed. All of them. 5d
13 likes1 comment
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suvata
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Pickpick

3.5 Stars • Sarah Wynn-Williams‘ Careless People tells what it was like working inside Facebook. She starts out hopeful, but ends up disillusioned as she sees the company chase growth and power at all costs—ignoring hate speech, flirting with censorship to get into China, and letting politics get messy on the platform. ⬇️

suvata She also calls out the toxic culture, especially for women. Bottom line: Facebook‘s big talk about “connecting the world” often covered up greed and carelessness that had real-world harm.

#CarelessPeople #SarahWynnWilliams #Bookish
1w
35 likes1 comment
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Booksbymybed
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Pickpick

Careless People by Sarah Wynn-Williams. I was already aware of some bits of this story from other sources. But I had no idea of the extent of it. Overall it was an interesting but depressing read, a tale of the company and people whose actions and inactions affect our world with devastating consequences. There is not much hope for a brighter future, the damage already done is enormous, the precedent is set, and now we also have AI to deal with.

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Soubhiville
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Pickpick

I‘m sure you‘ve seen plenty of reviews about this memoir of the author‘s time working for FB and the abuses of power of many kinds, including multiple accounts of sexual harassment from multiple high management people.

Nothing particularly surprised me, but I was simmering through the whole book, except the beginning where SWW felt like she could possibly do good with the company.

This woman has been through some stuff!

74 likes1 stack add
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GatheringBooks
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#Falling Day 10: #CoffeeAndABook - not just any coffee but pistachio affogatto with chopped pistachios - there is absolutely nothing like it anywhere in the world. The book is harrowing and has made me quit Facebook altogether. Review is forthcoming.

Eggs Excellent 👌🏼 4w
wildwoodreads Same. I‘ve given up on Facebook. But a pistachio affogato sounds amazing! 4w
Bookperson96 As a coffee person this sounds 🤤. 1w
54 likes1 stack add3 comments
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Bzosche
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“When you have so many other people doing things for you professionally and personally, you stop taking responsibility for any of it.”

5 likes1 stack add
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jenniferw88
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Pickpick

Concerning at the lack of care the leaders have!

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AileenRR
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Mehso-so

I tuned out during the business and policy talk, but enjoyed the personal stories.

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PatriciaU
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Mehso-so

While I think the author wants us to see her as a brave whistleblower ( and she is), she must certainly bear some of the blame for the heinous things she describes. You don‘t live and work like that for so long without being complicit. Overall, I was deeply disappointed and often horrified at the ridiculous behavior and dangerous decision-making that results when ordinary people acquire an unimaginable amount of money and power.

38 likes1 stack add
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mjtwo
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Pickpick

27-9 Jul 25 (audiobook)
A shocking memoir by a former director of public policy at Facebook that leaves one wondering where the world is headed. And seriously wondering whether to delete Instagram. Regardless of how much is true or how out of date some of the information is, there are some truly frightening revelations. And the fact that so many of her colleagues simply did not care about the ramifications of their actions is devastating to me.

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Decalino
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Pickpick

I listened to this audiobook and found it riveting from start to finish. A former New Zealand diplomat, the author sought out a position at Facebook because she believed it could be a force for good in the world. This story of how little the executives thought about the consequences of their actions and failure to act, how little regard they had and still have for the human beings using their products or in their employ, is genuinely horrifying.

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Kaylamburson
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Pickpick

The author unveils the truth about executives at Facebook and it definitely makes you want to delete all Meta accounts. I don‘t find it surprising that there are deals with China that aren‘t in users‘ best interest, but it did disgust me to learn that Facebook capitalizes on teenage girls insecurities. For instance, it targets those that delete selfies with ads for weight loss and beauty products.

41 likes1 stack add
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anushareflects
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Pickpick

Written by a former senior employee at Facebook, it exposes the serious missteps and issues at the management of Facebook and the initiatives it drives. As much as the author is an unreliable narrator there is plenty of independent evidence to believe her narrative on how denigrated the Facebook culture is. I was shocked by the allegations about Sheryl Sandberg‘s behaviour. Overall - gossipy, interesting, compelling. Worth a listen.

6 likes1 stack add
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TheKidUpstairs
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Mehso-so

Meh. I skimmed the last 1/3. I'm all for this being widely read, if only because they tried to stop it being published. But really, while there's plenty of vile behaviour, there's not really anything all that revelatory. I'm not at all surprised that Meta/FB is run by a bunch of power-hungry children with little to no concept of tact, morality, or diplomacy.

Cont'd in comments

TheKidUpstairs SWW herself doesn't come across all that great, even though she tries to paint herself as the lone voice of morality and decency. I mean, Zuckerberg is clearly a tool, but making fun of him for enjoying Disney karaoke is its own kind of gross. Cont'd below 3mo
TheKidUpstairs If you've been on the fence about reading this one, I'd say don't bother. The summary is "FB/Meta is run by people who care about money, power, and adulation above anything else and don't care about people." But if you're in the mood for an incredibly gossipy workplace memoir filled with awful people, it's a quick read! 3mo
65 likes2 comments
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Sparklemn
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Mehso-so

Nothing surprising here. The author should have got out as soon as she saw how soul-less management was. She thought if she stayed, she could change things as an insider. Nope!

KadaGul I have concluded that, working in corporate America, people who want to change would have changed by now; otherwise, they would NEVER change, so why bother losing sleep over it!!! 3mo
Sparklemn @KadaGul That has been my experience, too! Ugh. 3mo
49 likes2 comments
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Suet624
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Pickpick

I read this so you don‘t have to. The author does absolutely ridiculous things to gain the professional attention & affection of her bosses at Facebook, including answering emails while she‘s supposed to be pushing her baby out into the world. Mark Zuckerburg is an absolute nut job and increasingly a dangerous nut job. And Sheryl Sandberg! Good Lord. Lean In means abuse the underlings. The book is eye opening but not a surprise.

Suet624 For the first time my French Lilac is making me sneeze and giving me a headache. 🙁. But I love the smell. (edited) 3mo
AmyG It IS beautiful. Feel better. Zyrtec! 3mo
Suet624 @AmyG I‘ve never tried Zyrtec! Does it put you to sleep? 3mo
See All 6 Comments
AmyG Not me….butI could see where it might for some. How about Nasonex? That helps with my allergy headaches. (edited) 3mo
AnnCrystal 🤩French Lilac😍 Beautiful 🌸💝 Allergies are horrible, we are also terribly allergic to some flowers. Not these, but others. We just have to stay away or wear masks. Hope you recover swiftly 🙏🏼💝. (edited) 3mo
sarahbarnes Ugh, yes my partner read this as well so I don‘t have to. 3mo
47 likes6 comments
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CatMS
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Jumped into last night on my Kindle and liking it.

Christ what a bunch of nincompoops, it is amazing a company run by a group of nepos, slackers, and maroons (in the word of Bugs Bunny) could reach such financial levels....greed and idiocy galore. Became so disgusted i had to stop reading this nonsense. And Sarah please develop some gumption quit being a doormat, stick up for your own sense of morals....jeeze.

12 likes1 stack add
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TheKidUpstairs
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Can someone help confirm for me that I'm not Mandela-effecting my brain right now? I've just started the tagged, and she's recounting the shark attack she survived at 13 (I don't think it counts as a spoiler here, it's in the first few pages). I SWEAR I've read/heard this exact story before. Has she told it elsewhere? In an article or on a podcast or something? Does anyone know?

ChaoticMissAdventures Ohh interesting. I am way way down the list on my library hold list so I haven't read this yet. 3mo
52 likes1 stack add1 comment
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arlenefinnigan
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Pickpick

Ooer. This is pretty explosive. Facebook doesn't sound like a great place to work if you didn't go to Harvard, especially if you're a woman. Their operations in Myanmar and China sound particularly sinister, as does using their users' data to target advertising (eg targetting teenage girls with adverts for beauty products and weight loss pills when they delete selfies). A fascinating, eye-opening book.

arlenefinnigan It also shows up Lean In for the disingenuous elitist nonsense that it is. Don't bother reading it, instead read 3mo
19 likes1 comment
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Amiable
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Pickpick

Reading about the damage Facebook has done to democracy and society made me horrified, depressed and sick to my stomach. I literally felt like throwing up at the chapters about Facebook‘s role in the destabilization of Myanmar and active influence in the 2016 U.S. election. May Mark Zuckerberg, Sheryl Sandberg, Joel Kaplan, etc. all burn in Hell. 😖

TheBookHippie 💯 4mo
AmyG Yep 4mo
kspenmoll I must read this, although I suspect a visceral response like yours… 4mo
Amiable @kspenmoll @AmyG @TheBookHippie I couldn‘t click the “Return Loan” button on Libby fast enough when I was done — I didn‘t want it near me a second longer than it had to be. 🤮 4mo
58 likes1 stack add4 comments
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itsjustme40something
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Pickpick

I didn't need this book to tell me the type and degree of human garbage Zuckerberg is, but it was eye opening to get such details. Now that I'm done I need a shower

TheBookHippie So GROSS. 4mo
itsjustme40something It was the 1st book I felt physically gross after reading. 4mo
10 likes2 comments
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JulietteReadsALot
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Pickpick

3/5 - topical, interesting but aggravating book to read.
Everyone in this book, including the author, seemed very amateurish, sometimes incompetent, and yes, careless.
While the author points at clear dysfunctions and at the lack of values, and shares her disenchantment, it was hard for me to take her seriously: her appalling naivety, her indecision about quitting (she actually gets fired) makes me think that she too sold her values for money.

28 likes1 stack add
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thecheckoutstack
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The lady doth protest too much towards the end. You‘re telling me that with her resume she couldn‘t find a single other job or pay for private health insurance for a few months while she did? Sus.

thecheckoutstack Ok, two chapters later she tells the real reason: if she leaves she loses her equity grants which she got pre IPO so are worth a lot of money. If she leaves she has to leave that money on the table. That makes more sense and honestly I‘m not even mad about it, just don‘t lie to us about why you‘re staying - people really do get stuck at bad jobs for health insurance, you are not one of them. 4mo
14 likes1 comment
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Amor4Libros
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Bailedbailed

This was just making me mad…Bailed at 36%

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thecheckoutstack
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2/3 of the way through. Having worked in tech companies for the past 10 years as a software engineer I can say the attitude/culture showcased in this book is not singular to Facebook. I can see how given the same power and financial goals many places I‘ve worked would have pursued similar avenues. Unlike many reviewers I empathize with Sarah feeling stuck and hold less judgement for her. These companies twist your sense of individual power.

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NotCool
Mehso-so

By the end of the first chapter I hated everyone in this book, including the author. I believe what she says about how Facebook worked. I just don‘t trust her, only one-eyed person in the land of the blind, pose.

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ImperfectCJ
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1) I think it was the tagged, which I ordered as soon as I learned Meta was trying to suppress it.

2) I would have thought series, but I think I have ordered more stand-alones. I don't read a lot of series, and when I do, I tend to read them when all the books are out so I can binge them.

@TheSpineView ##Two4Tuesday

TheSpineView Thanks for playing ❤️ 📚❤️ 4mo
33 likes1 comment
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Amor4Libros
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Current audiobook… 🤦🏽‍♀️

Jas16 I just started it too 4mo
40 likes1 comment
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swynn
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Pickpick

(2025)

Facebook, ugh.

This is a memoir by a former director of public policy at Facebook. The leadership and corporate culture she describes is even worse than you'd expect even if you dislike Facebook as much as I do. The only thing that doesn't ring quite true is the author's pose of persistent idealism even while collaborating with awful people on their awful goals. Still, I'm grateful for the story and hope the telling helps her conscience

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BC_Dittemore
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Mehso-so

I‘ve been Anti Facebook since day one. My original excuse was I was too old (still am). But I did cave about the time I came here 3 years ago. All for the sake of connecting w/ author communities. Well that didn‘t work out & when I saw that Fuckerberg donated to DJT, I deleted my account that same day. No regrets. I‘m totally not surprised that all the upper management are POS.

Ultimately, this is a not so uncommon tale about how we all fail.

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Sharpeipup
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Met someone who runs a book club but never reads the selections. I wouldn‘t want to discuss the book and possibly ruin it for them…would you?

Booksblanketsandahotbeverage If they‘re running it, but don‘t read the book, maybe they‘re in it for the social aspect? 4mo
28 likes1 stack add1 comment
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ReadingRachael
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Pickpick

Sarah Wynn-Williams worked persistently to be hired by Facebook, believing it could be a powerful force for good. Here she details her growing discomfort as she worked alongside company leaders including Mark Zuckerberg and Cheryl Sandburg. Particularly disturbing was the growing pattern of profit over ethical principles and partnerships with governments known for human rights violations. I read the audiobook narrated by the author (cont. below)

ReadingRachael (Cont.) I found the tone and some of the content to be a bit too gossipy for my taste. I‘m not sure whether I would feel the same way if I had read the book in print. Unfortunately, the tone of the audio somewhat diminished her credibility a bit. 4mo
17 likes1 comment
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Floresj
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Pickpick

This was riveting, and I‘ve read some tech memoirs. Maybe it‘s the story telling, the cultural pieces of issues different countries had with facebook, or the juicy bits of gossip of the upper echelons of FB. Whatever it was, this one is engrossing and I highly recommend.

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itsjustme40something
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Weird ,but my post about buying this book that details just how much of a piece of garbage Zuckerberg is keeps getting taken off my Instagram......can't wait to read

uncommonlycozies Ooo! I hope to hear what you think. Especially if your post keeps getting taken down! 🤔 4mo
itsjustme40something So far the post without the name Zuckerberg has been left up on Instagram, so 🤷 4mo
11 likes2 comments
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Lindy
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You are invited to view my rambling May 23rd Friday Reads:

https://youtu.be/KHRLR4_jjVI

#LGBTQ #AsianHeritage #audiobooks #memoir #booktube

28 likes1 stack add
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arlenefinnigan
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Next up

17 likes1 stack add
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DogMomIrene
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Pickpick

Imagine the daily awful you expect from 🤬uckerberg. This book chronicles that and a bit worse. Who didn‘t think Sandberg was a liar liar 👖🔥 with her fairy tale 💩of a book, but I wouldn‘t have pegged her as a sexual predator. While some readers point out how SWW doesn‘t truly grapple with her complicity, I‘m okay with her saving that for her own therapy sessions because we need more insiders spilling on this greedy & exploitative juggernaut.

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britt_brooke
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Pickpick

⭐️⭐️⭐️⭐️

Facebook whistleblower lays out some pretty disturbing, yet unsurprising, info. “Influence,” security, misogyny; and, sadly, that‘s just scratching the surface. There‘s a reason Zuckerberg didn‘t want this published.

68 likes3 stack adds
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DGRachel
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Pickpick

I‘ve seen other reviewers say something along the lines of “no matter how horrible you think Facebook is, the reality is worse”. I‘m not shocked by anything here, but I am horrified by the depths of the depravity among the executives. I would have liked was more acknowledgment by Wynn-Williams of her own complicity. There‘s an astonishing lack of self awareness, but I appreciate this whistleblowing memoir. ⬇️

DGRachel I haven‘t been active on Facebook for a while, but I am still active on Instagram and Threads. Deleting all Meta accounts feels a bit like closing the barn door after the horses have escaped, but I also don‘t want to be part of something that generates revenue for these spoiled monsters or actively contributes to the harm Meta willfully, gleefully causes. 5mo
CatLass007 The only reason I still keep my Facebook account active is because some of my friends prefer to keep in touch via Messenger. I had an instagram account for about a minute but I just didn‘t want to be bothered. Threads is the one like Twitter, right? I never saw the point. Pinterest is supposed to be a social network and so is Goodreads but I don‘t use either of them for that. I tried BlueSky briefly but I guess I‘m just over all that. (cont)⬇️ 5mo
CatLass007 So Litsy is it for me! Great people here, no negativity, a great place for an exchange of ideas… Who could ask for anything more?!! 5mo
ImperfectCJ Totally agree about the desire for more acknowledgment of Wynn-Williams's complicity (but I can also see psychological and legal reasons for hedging a bit, even as I don't like it). 5mo
58 likes1 stack add4 comments
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ImperfectCJ
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As a matter of fact, yes, I did forget to finish my #WeeklyFavorites collage for April until the 10th of May.

@Read4life

kspenmoll I just posted mine too! 🤪😂 5mo
Suet624 I feel as if folks haven‘t talked about The Warehouse enough. I still think about it. 5mo
Read4life I love seeing these no matter when they‘re posted!!! 💙📚💙 5mo
44 likes3 comments
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Chelsea.Poole
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Pickpick

Zuck comes off as an absolute wiener. Wynn-Williams spills so much tea about Facebook and those in leadership positions. No wonder the company went to court over it resulting in the order to stop the advertising campaign. Ok, add to TBR. When someone tries to tell me NOT to read something, I‘m immediately reading it. Zuckerberg is a man-child who has been surrounded by enablers. A great, juicy, unsparing listen.

DogMomIrene I finished this one the other day and agree 100% with your review. Spot on! 5mo
lil1inblue I cannot wait to read this one! 5mo
sarahbarnes My partner just finished this and said the same thing - a must-read. Great review. 5mo
fredthemoose Great review. I feel like “wiener” is underutilized in contexts like this. 5mo
Soubhiville I love the first sentence of your review! 😆 5mo
97 likes1 stack add5 comments
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DogMomIrene
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🤬🤬🤬

CatLass007 Agreed. 5mo
TheBookHippie 🎯 5mo
ImperfectCJ More and more like the Gilded Age these days. This passage reminds me of 5mo
Leftcoastzen 😡😡😡😡😡🤬 5mo
dabbe 🎯🩵🎯 5mo
49 likes1 stack add5 comments
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DogMomIrene
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While this is a sad statement about any workplace, I laughed when I read it because my immediate thought was, “yeah, much like Facebook itself.”

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DogMomIrene
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“how things have been going” refers to the sexual harassment and toxic workplace environment that many feel at Facebook. There was even a secret group there. The Feminist Fight Club. In the FFC‘s effort to produce change, these disgusting tech bros would get in the way. If these men were not sexually harassing others, they were turning a blind eye. Collaborators are just as vile as perpetrators.

TheBookHippie I always feel collaborators are often even worse.. ugh. 5mo
Amor4Libros I need to read this book, ASAP! 😅 5mo
DogMomIrene @Amor4Libros It‘s affirming. All the 🤮 you just had a gut feeling about…especially watching Zuckerberg “testify” to Congress… yeah, those feelings are legit. 5mo
Amor4Libros @DogMomIrene I‘m on the (LONG) holds list for the audiobook at the library, so I have to be patient. But it does sound like I will be having the same feelings you are! 5mo
39 likes4 comments
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sebrittainclark
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4.5/5

As bad as I thought Facebook (and social media as a whole) is, it's worse. This was a fairly demoralizing read, but I think it was good to get insight into some of the inner-workings of Facebook.

DogMomIrene Agree. It confirmed a lot of what I thought/inferred from reporting about FB, and then just kept getting worse and worse😡🤮 5mo
54 likes1 stack add1 comment
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DogMomIrene
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I get that this whole book is the author‘s mea culpa. I don‘t understand why she feels this need to hire someone for her role before she leaves FB. Find another job. Her husband doesn‘t sound like he likes San Francisco, so being black balled by tech bros shouldn‘t be an issue. And who would want to work for these disgusting excuses of humans anyway? Just find another job and leave.

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DogMomIrene
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🤬🤬🤬

mcctrish I thought the US hated China right now? Why would Zuckerberg go against his boy toy trump? 5mo
DogMomIrene @mcctrish These events happened during Obama‘s term and the beginning of Trump‘s first regime. 5mo
mcctrish Ahhh 5mo
27 likes4 comments
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DogMomIrene
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I may need to check out Lean In from my library to truly appreciate how vile a person Sandberg is. Another anecdote has Sheryl insisting the author join her in bed on the private jet back from Davos. Apparently, that‘s a thing with Sheryl and her female employees…treating them like dolls. WTAF?

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DogMomIrene
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Here‘s just the beginning. They play Cataan next. Mark was poised to win, but Sarah beats him again. When he gets pissed, Sarah goes through all the strategic moves he could have taken to win the game and then broadens the context to how Mark‘s “winner takes all” attitude creates massive issues at Facebook. No wonder this asshat didn‘t want this book published. Now I want more. Who else who‘s witnessed this crap will be brave enough to speak up?

nanuska_153 To be fair we all get a bit aggressive with Ticket to ride xD I'm such an unfriendly player that when I know I can't win I just build random tracks to stop those who are winning. My mother in law will never forgive me, still brings it up all the time 😂😂 I don't accuse anybody of cheating though! Not sure if that makes me better or worse than Mark... 5mo
DogMomIrene @nanuska_153 🤣 You‘re just playing your strategy. Sarah explained earlier in the book that everyone at FB regularly lets Mark win, and Mark doesn‘t realize it. He‘s in an iron dome kind of bubble where no one questions him. Soooo, you‘re definitely better than Mark. 5mo
nanuska_153 @DogMomIrene that's such a sad existence...how boring must be to win all the time, and what a small person you must be to enjoy it 5mo
36 likes3 comments
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DogMomIrene
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Observations the day after Trump won in 2016. And there‘s so many more that make me 🤮

MemoirsForMe 😡😡😡 5mo
32 likes1 comment