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"Are you struggling with a negative team? Overwhelmed with where to start making changes? Never fear! This book is packed full of step-by-step instructions to reshape your team and change your culture. “Oops, My Team is Toxic,” is a must-read if you want to turn that toxic team to a happier, healthier one! This veterinary hospital management book focuses on best practices for coaching teams, reshaping culture and reducing toxicity. It is a thorough reference packed with humorous real-life stories and practical information that can be applied to every veterinary hospital. The information, techniques on reshaping cultures, and methods on creating happier teams can be applied to any industry. Oops, My Team is Toxic focuses on helping managers, supervisors, and leaders coach their teams more effectively. If you are new to a leadership role or have been in one for some time, this book will help you: Identify toxic team members Create trust between you and your team Develop your communication skills Real steps to change the culture Create comprehensive development plans Cultivate a healthy workplace environment Amy Newfield, MS, CVT, VTS (ECC) is a leader in the veterinary industry, a well-respected international lecturer, and author of the best-selling and gold medal winning book, ” Oops, I Became a Manager .” Amy has dedicated her career to pushing workplaces to create healthier, happier environments."Amazon.com.